💬

Support Center

Find answers to common questions or get in touch with our team

👤 Account & Registration
How do I create an account on VeryEasy?
Click "For Enterprise" on the homepage to register your company, or "For Job Seekers" to start looking for jobs. Basic registration is free for both.
Can I have both a company account and a job seeker profile?
Yes, VeryEasy supports hybrid accounts. You can be both a company member and a job applicant. Both profiles are managed from the same login.
How do I reset my password?
From the login page, click "Forgot password" and enter your email. You'll receive a link to reset your password.
How do I delete my account?
Go to Account → Delete Account. If you have active subscriptions, the deletion will be scheduled at the end of your billing period. You can cancel the request at any time before the effective date.
💳 Plans & Payments
What plans are available for job seekers?
We offer three plans: Base (free, 15 applications), Pro (€4.90/month, 50 applications + work profile and tests), Advanced (€9.90/month, unlimited applications + AI and direct contact).
What plans are available for companies (HRM)?
Three HRM plans: Start (€14.90/month, 7 job posts), Business (€26.90/month, 25 job posts), Enterprise (€34.90/month, 60 job posts). All include a trial period.
How do payments work?
Payments are securely processed through Stripe. Subscriptions renew automatically every month. You can cancel at any time.
Can I change my plan?
Yes, you can upgrade at any time. The switch is immediate with pro-rata billing. Downgrades are scheduled at the end of your billing period.
How do I receive my receipt/invoice?
Receipts are issued via Aruba Fatturazioni and sent to the billing email configured in your company profile or personal billing profile.
Job Nautilus — Job Seekers
How do I search for jobs on Job Nautilus?
Go to the "Browse Jobs" section to see all available listings. You can filter by sector, skills, and location.
What is the Work Profile?
The Work Profile is your complete professional profile: experience, education, skills, languages, and documents. Available from the Pro plan onwards, it's visible to companies with a Business plan or higher.
How do tests/quizzes work?
Some positions require an assessment quiz. Answer the questions during your application. Results are visible to the company and contribute to your pre-score.
🏢 Job Nautilus — Companies
How do I publish a job post?
From the HRM dashboard, go to "Job Posts" → "New post". Fill in the details, add requirements and skills, and publish. The number of posts depends on your plan.
How do I manage applications?
From the "Applicants" page of each job post, you can view all applications, attached documents, quiz responses, and schedule interviews.
What happens if I exceed my plan's job post limit?
You won't be able to publish new posts until you close excess ones or upgrade your plan.
🔒 Privacy & Security
How is my personal data handled?
We process data in compliance with GDPR and Italian regulations. See our Privacy Policy for full details.
Is my payment data secure?
Payments are processed by Stripe, certified PCI-DSS Level 1. We never store your credit card details on our servers.
Can I request an export of my data?
Yes, under GDPR you have the right to data portability. Contact us via the form below and we'll process your request within 30 days.

Can't find your answer?

Send us a message and we'll get back to you as soon as possible

0 / 5000
Protected by Google reCAPTCHA — Privacy · Terms
s